Frequently Asked Questions

1.) How does Lists Mail generate leads?
Lists Mail leads are compiled from direct response from national newspaper, magazine, and online advertisements.

2.) How will I receive my order?
Email leads are sent to the email address listed in your order usually within 48 hrs. Mailing lists are shipped the same day and will be delivered to you via U.S.P.S.

3.) How do the email lead orders come?
They are sent in Microsoft Office Excel format.

4.) What is your replacement policy?
A 10% margin of error is within the industry standard. Lists Mail always provides 10% extra leads with each order.

5.) How can I contact a representative?
Please visit the "Contact Us" section of our website.

6.) How long will it take to receive my order?
Lists Mail usually processes orders within 1 business day. Our foremost priority is to generate leads of the highest quality. Under no circumstance will we lower our quality control process to expedite delivery.

7.) What types of payments do you accept?
Pay securely by Visa, MasterCard, Discover, Pay Pal, or e-Check via Pay Pal. You may also pay by check or M.O. using our "Order By Mail" form.